Computerization and Controversy: Value Conflicts and Social Choices,
2nd Edition
Rob Kling
ISBN: 978-0-12-415040-9
The Second Edition of Computerization
and Controversy: Value Conflicts and Social Choices is
a collection of 78 articles that examine the social aspects of
computerization from a variety of perspectives, many presenting
important viewpoints not often discussed in the conventional literature.
A number of paired articles comprise thought-provoking head-on
debate. Fields represented include computer science, information
systems, management, journalism, psychology, law, library science,
and sociology.
This volume introduces some of the major controversies
surrounding the computerization of society and helps readers recognize
the social processes that drive and shape computerization. Division
into eight provocatively titled sections facilitates course planning
for classroom or seminar use. A lead article for each section frames
the major controversies, locates the selections within the debates,
and points to other relevant literature... [more]
User Interface Design
and Evaluation
Debbie Stone
Caroline Jarrett
Mark Woodroffe
Shailey Minocha
ISBN: 978-0-12-088436-0
"User Interface Design and Evaluation is comprehensive and
clear. It's an amazing achievement--atextbook in plain English
that works both for the classroom and for practitioners learning
on their own. It covers the entire user-centered design process
with details on the steps and techniques for requirements gathering,
design, and, evaluation. It includes great stories and case studies
as well as engaging exercises. This is a superb book that puts
all the pieces together."
—Ginny Redish, Redish & Associates, Inc.... [more]
Understanding Mobile Human-Computer Interaction
Steve Love
ISBN: 978-0-7506-6352-6
Taking a psychological perspective,
this book examines the role of Human-Computer Interaction in the
field of Information Systems research.
The introductory section of the book covers the basic tenets of
the HCI discipline, including how it developed and an overview
of the various academic disciplines that contribute to HCI research.
The second part of the book focuses on the application of HCI to
Information Systems research, and reviews ways in which HCI techniques,
methodologies and other research components have been used to date
in the IS field. The third section of the book looks at the research
areas where HCI has not yet been fully exploited in relation to
IS, such as broadening user groups and user acceptance of technology.
The final section of the book comprises of a set of guidelines
for students to follow when undertaking an HCI based research project... [more]
 Cost-Justifying
Usability: An Update for the Internet Age, Second Edition,
2nd Edition
Randolph Bias
Deborah Mayhew
ISBN: 978-0-120-95811-5
You just know that an improvement of the user interface will reap
rewards, but how do you justify the expense and the labor and the
time—guarantee a robust ROI!—ahead of time? How do
you decide how much of an investment should be funded? And what
is the best way to sell usability to others?
In this completely revised and new edition, Randolph G. Bias (University
of Texas at Austin, with 25 years’ experience as a usability
practitioner and manager) and Deborah J. Mayhew (internationally
recognized usability consultant and author of two other seminal
books including The Usability Engineering Lifecycle) tackle these
and many other problems. It has been updated to cover cost-justifying
usability for Web sites and intranets, for the complex applications
we have today, and for a host of products—offering techniques,
examples, and cases that are unavailable elsewhere... [more]
Effective
Prototyping for Software Makers
Jonathan Arnowitz
Michael Arent
Nevin Berger
ISBN: 978-0-120-88568-8
Much as we hate to admit it, most prototyping practice lacks a
sophisticated understanding of the broad concepts of prototyping—and
its strategic position within the development process. Often we
overwhelm with a high fidelity prototype that designs us into a
corner. Or, we can underwhelm with a prototype with too much ambiguity
and flexibility to be of much use in the software development process.
This book will help software makers—developers, designers,
and architects—build effective prototypes every time: prototypes
that convey enough information about the product at the appropriate
time and thus set expectations appropriately... [more]
GUI Bloopers 2.0: Common User Interface Design Don'ts and Dos
Jeff Johnson
ISBN: 978-0-12-370643-0
Is your application or Web site
ready for prime time?
A major revision of a classic reference, GUI
Bloopers 2.0 looks
at user interface design bloopers from commercial software, Web
sites, Web applications, and information appliances, explaining
how intelligent, well-intentioned professionals make these mistakes--and
how you can avoid them. While equipping you with the minimum of
theory, GUI expert Jeff Johnson presents the reality of interface
design in an entertaining, anecdotal, and instructive way... [more]
Information Visualization: Perception for Design, 2nd Edition
Colin
Ware
ISBN: 978-1-55860-819-1
Major revision of a classic
work in this field, including full color illustrations throughout.
"This unique and essential guide to human visual perception
and related cognitive principles will enrich courses on information
visualization and empower designers to see their way forward. Ware’s
updated review of empirical research and interface design examples
will do much to accelerate innovation and adoption of information
visualization."
—Ben Shneiderman, University of Maryland... [more]
Letting Go of the Words: Writing Web Content That Works
Janice (Ginny) Redish
ISBN: 978-0-123-69486-7
"Redish has done her homework and created a thorough overview
of the issues in writing for the Web. Ironically, I must recommend
that you read her every word so that you can find out why your
customers won't read very many words on your website -- and what
to do about it." — Jakob Nielsen, Principal, Nielsen Norman
Group
“There are at least twelve billion web pages out there.
Twelve billion voices talking, but saying mostly nothing. If just
1% of those pages followed Ginny’s practical, clear advice,
the world would be a better place. Fortunately, you can follow
her advice for 100% of your own site’s pages, so pick up
a copy of Letting Go of the Words and start communicating effectively
today.” —Lou Rosenfeld, co-author, Information Architecture
for the World Wide Web... [more]
Rapid Contextual Design: A How-to Guide to Key Techniques for
User-Centered Design
Karen Holtzblatt
Jessamyn Wendell
Shelley Wood
ISBN: 978-0-12-354051-5
Is it impossible to schedule
enough time to include users in your design process? Is it difficult
to incorporate elaborate user-centered design techniques into your
own standard design practices? Do the resources needed seem overwhelming?
This handbook introduces Rapid CD, a fast-paced, adaptive form
of Contextual Design. Rapid CD is a hands-on guide for anyone who
needs practical guidance on how to use the Contextual Design process
and adapt it to tactical projects with tight timelines and resources... [more]
Sketching User Experiences: Getting the Design Right and the Right
Design
Bill Buxton
ISBN: 978-0-12-374037-3
Bill Buxton and I share a
common belief that design leadership together with technical leadership
drives innovation. Sketching, prototyping, and design are essential
parts of the process we use to create new products. Bill Buxton
brings design leadership and creativity to Microsoft. Through his
thought-provoking personal examples he is inspiring others to better
understand the role of design in their own companies —Bill Gates,
Chairman, Microsoft
“Informed design is essential.” While it might seem
that Bill Buxton is exaggerating or kidding with this bold assertion,
neither is the case. In an impeccably argued and sumptuously illustrated
book, design star Buxton convinces us that design simply must be
integrated into the heart of business —Roger Martin, Dean, Rotman
School of Management, University of Toronto... [more]
Text Entry Systems: Mobility, Accessibility, Universality
I. Scott MacKenzie
Kumiko Tanaka-Ishii
ISBN: 978-0-123-73591-1
Text entry has never been so important as it is today. This is
in large part due to the phenomenal, relatively recent success
of mobile computing, text messaging on mobile phones, and the proliferation
of small devices like the Blackberry and Palm Pilot. Compared with
the recent past, when text entry was primarily through the standard “qwerty” keyboard,
people today use a diverse array of devices with the number and
variety of such devices ever increasing.
The variety is not just in the devices, but also in the technologies
used: Entry modalities have become more varied and include speech
recognition and synthesis, handwriting recognition, and even eye-tracking
using image processing on web-cams. Statistical language modeling
has advanced greatly in the past ten years and so therein is potential
to facilitate and improve text entry—increasingly, the way
people communicate... [more]
The
Mobile Connection: The Cell Phone's Impact on Society
Richard Ling
ISBN: 978-1-558-60936-5
Has the cell phone forever changed the way people
communicate? The mobile phone is used for “real time” coordination
while on the run, adolescents use it to manage their freedom, and
teens “text” to each other day and night. The mobile
phone is more than a simple technical innovation or social fad,
more than just an intrusion on polite society. This book, based
on world-wide research involving tens of thousands of interviews
and contextual observations, looks into the impact of the phone
on our daily lives. The mobile phone has fundamentally affected
our accessibility, safety and security, coordination of social
and business activities, and use of public places.... [more]
The
Persona Lifecycle: Keeping People in Mind Throughout Product
Design
John Pruitt
Tamara Adlin
ISBN: 978-0-125-66251-2
If you design and develop products for people, this book is for
you. The Persona Lifecycle addresses the “how” of creating
effective personas and using those personas to design products
that people love. It doesn’t just describe the value of personas;
it offers detailed techniques and tools related to planning, creating,
communicating, and using personas to create great product designs.
Moreover, it provides rich examples, samples, and illustrations
to imitate and model. Perhaps most importantly, it positions personas
not as a panacea, but as a method used to complement other user-centered
design (UCD) techniques including scenario-based design, cognitive
walkthroughs and user testing... [more]
Keeping
Found Things Found: The Study and Practice of Personal Information
William P. Jones
ISBN: 978-0-123-70866-3
WE ARE ADRIFT IN A SEA OF INFORMATION. We need information to
make good decisions, to get things done, to learn, and to gain
better mastery of the world around us. But we do not always have
good control of our information - not even in the "home waters" of
an office or on the hard drive of a computer. Instead, information
may be controlling us - keeping us from doing the things we need
to do, getting us to waste money and precious time. The growth
of available information, plus the technologies for its creation,
storage, retrieval, distribution and use, is astonishing and sometimes
bewildering. Can there be a similar growth in our understanding
for how best to manage information and informational tools?... [more]
Visual
Thinking: for Design
Colin Ware
ISBN: 978-0-123-70896-0
Increasingly, designers need to present information in ways that
aid their audience’s thinking process. Fortunately, results
from the relatively new science of human visual perception provide
valuable guidance.
In Visual Thinking for Design, Colin Ware takes what we now know
about perception, cognition, and attention and transforms it into
concrete advice that designers can directly apply. He demonstrates
how designs can be considered as tools for cognition - extensions
of the viewer’s brain in much the same way that a hammer
is an extension of the user’s hand.
Experienced professional designers and students alike will learn
how to maximize the power of the information tools they design
for the people who use them... [more]
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